New Delhi. Ather Energy, the leading company in the electric two-wheeler market in India, has made a big announcement for its customers. The company has launched a new battery warranty scheme named “Eight70”. Under this scheme, Ather customers can now avail a warranty of up to 8 years or 80,000 kilometers on their electric scooter batteries. This warranty will be available only to those customers who take Pro membership. Rs 4,999 will have to be paid for Pro Membership, and after this customers will be able to avail the benefits of this scheme by paying additional Rs 4,999.
Ather Energy CEO Tarun Mehta announced this warranty scheme on social media platform X. He described it as the company’s most comprehensive battery warranty plan so far. Tarun said that under this scheme, Ather’s batteries will retain up to 70% of their original health even after 8 years. He said that the company has customers driving Ather scooters since 2018, and their battery health still remains at an average of 90%.
How to get the benefit of warranty
New and existing customers can avail the benefits of this warranty scheme. For this, customers will first have to take Pro Membership, which costs Rs 4,999. After this, they can opt for the “Eight70” battery warranty scheme by paying an additional Rs 4,999. If the battery has any manufacturing defect, or the health of the battery falls below 70% during the coverage period, the Company will repair or replace the battery.
What is not covered under this warranty
However, some conditions are applicable in this scheme. If the battery is damaged due to theft, accident, flood, fire or customer negligence, the warranty benefit will not be available. Cases like any unauthorized modification of the battery, changing or removing the VIN (Vehicle Identification Number) or BIN are also excluded from this scheme. Additionally, the warranty will not be applicable on natural wear and tear or physical damage to the battery. This plan will start from the date of purchase of the vehicle and will continue for the entire coverage period.
Tags: Auto News
FIRST PUBLISHED : November 26, 2024, 07:36 IST
